Artificial intelligence helps doctors under increasing pressure

Artificial intelligence helps doctors under increasing pressure

YOU LOVE ME Information overload and not enough time are two things doctors have to deal with.

There is also burnout and the possibility of a lawsuit.

The American Medical Association says nearly a third of U.S. doctors in 2022 reported having been previously sued.

That number rises to nearly half for doctors age 55 and older.

But the solution to these problems may be just a click away.

Steven Charlap, physician and entrepreneur, is motivated, in part, by tragedy.

It basically all started when my older brother, a practicing cardiologist, was diagnosed with two primary cancers a week apart, said Charlap, who is the co-founder and CEO of SOAP Health. It turned out that he had a genetic mutation responsible for his tumors. And he lost his life within the year.

It really struck me one, because I love my brother so much, but two, because I didn’t understand why his doctors hadn’t diagnosed him with cancer early, given that we have a very large family history of early cancers and deaths, Charlap added.

That loss prompted Charlap to investigate how things could be changed to avoid situations like what happened to his brother.

Years of research and interviews with doctors across the country have led Charlap to conclude that doctors have significant barriers, which have only gotten worse in recent years.

I realized doctors are under so much pressure these days that it really cuts into the time they have to spend with patients, she said. Also, as medical knowledge is expanding exponentially, it’s nearly impossible to stay current with the most rudimentary information, forget the entire body of information.

To help fix what he calls a broken system, Charlap founded SOAP Health.

SOAP, which stands for Subjective, Objective, Evaluation, Plan, is a type of medical note commonly used to document a patient’s visit.

What we’ve built, we call the ideal medical assistant, he explained. It was created to help doctors be better versions of themselves, or the best version of themselves.

This ideal medical assistant consists of three components.

The first is called the perfect medical interviewer: a patented and clinically validated conversational AI that interviews patients.

He is available 24/7 and is presented as a person, trained with multiple body gestures and realistic abilities.

We have 45 body gestures, including bending and unfolding your leg, standing up and stretching, pointing at you, pointing at herself. Even if you insult her, she’ll say No, no, no, that’s not the way to talk to another person, Charlap said.

The second component is riskvue, described as the world’s most comprehensive risk and symptom assessment.

It collects a patient’s data, including things like family history, and analyzes it, then identifies a list of possible diagnoses based on the risks and symptoms collected.

And the third component is called smart SOAP note, a specially organized version of traditional SOAP note integrated with all patient information.

What it does is allow a first-time patient to very easily create a complete personal record for themselves that they can use for any doctor, Charlap said.

Its technology aims to elevate medical practice to another level. And while the company was created in the shadow of loss, the love and memory of the family drives Charlap to try to improve the product every day.

My brother was a great person, he said. He was a doctor, he really cared about his patients. He was a great husband, father, grandfather and his memory deserves to be honoured.

Right now, SOAP has multiple grants to continue its work, including from the National Cancer Institute and the University of Miami for use in cardiology.

It’s also in discussions with other healthcare systems to use the technology and to pilot the software with some smaller medical practices in the United States

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